Absolutely. Every Viva Harmony order is shipped in plain, unbranded packaging with no mention of what’s inside. Your privacy is our priority—always.

Yes—every product we offer is made from premium, non-toxic, body-safe materials like medical-grade silicone. They’re free from phthalates and crafted with your health in mind.

We recommend washing your toy with warm water and a mild, unscented soap or using a toy-safe cleaner before and after each use. Always dry thoroughly and store in a clean, dry place.

Each product is designed to offer a different kind of pleasure—whether you're after internal stimulation, external intensity, or couple-friendly features. Check the product descriptions for guidance, or take our quiz to find your perfect match.

Many of our toys are water-resistant or fully waterproof—perfect for bath or shower play. Just check the product details to be sure, and always avoid submerging charging ports unless noted.

Absolutely. Many of our toys are designed with couples in mind and can elevate intimacy whether you're near or far. Look for products in our Couples collection for ideas.

We dispatch orders quickly. Most UK orders arrive within 2–4 business days. You’ll receive tracking info as soon as your order ships, and discreet delivery is guaranteed.

Due to the intimate nature of our products, we can’t accept returns on used items. But if your toy is faulty or unused, reach out—we’re always here to help.

Battery life varies by toy, but most last between 60–120 minutes on a full charge. Every product includes details on run time and charging in the description.

Yes—just be sure to use a water-based lubricant to keep your toy’s silicone finish in perfect condition. Avoid oil or silicone-based lubes unless the product allows.